Fresh Produce Discussion Blog

Created by The Packer's National Editor Tom Karst

Tuesday, April 8, 2008

Mobile junk mail

Everyone who runs out the door of their supermarket when the cashier asks them to sign up for a "shopper" or "loyalty" card, won't like this concept much either. Here is the link to a story describing how Kroger will use mobile coupons to lure customers to their store. From the story:

The new program, which will launch at the end of the second quarter, includes partnerships with packaged foods compa­nies Procter & Gamble, Del Monte, Gen­eral Mills and Kimberly-Clark. These companies will offer various discounts via the Cellfire mobile service.
“The goal is to help consumers save money while shopping at Kroger and to get them to do so by engaging with their mobile phone,” said Brent Dusing, CEO of Cellfire.
The campaign encourages customers to sign up for the Kroger loyalty pro­gram, as the benefit is exclusive to mem­bers. Participants in the Cellfire program can download the service to their mobile phones via WAP or Java to search for offers and discounts offered throughout the Kroger store. The program is inte­grated into Kroger's existing loyalty pro­gram and ties into the retailer's back end point-of-sale system, so it automatically redeems Cellfire coupons for registered users upon checkout.
The coupons offered will be mobile-exclusive and will be specific to the store location. The program will begin in one region of the country, though Dusing would not say where exactly. He did say that they program would expand nation­wide by the end of the year.
To promote the coupons, Kroger will use in-store signage with offers, as well as Web ads on its site. Wireless carriers that host the Cellfire application, includ­ing Verizon, Alltell and Boost, will also promote it on their platforms.



TK: This sounds like a truly bad idea to me. I don't want advertising delivered on my cell phone, no matter if I can save $1 on Cheerios.

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